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NetFlorist Credits

NetFlorist Credits

About NetFlorist’s Customer Credits:

What are NetFlorist Customer Credits?

Do you have credits in your NetFlorist account, but you don’t know what they are? Then ‘thistle’ be exactly what you want to hear: NetFlorist Customer Credits can be used to purchase gifts on our website in the place of money.

And the best part? You can even choose the exact amount you would like to redeem. No hassles, and no fuss! Although you won’t earn any interest on your credits. So, it’s best to spend them when you can. Hurry though, your promotional credits may expire!

I have two different NetFlorist Credit Wallets, which is which?

Voucher Wallet – This wallet is our gift to you! It holds all your discounts, vouchers, and promo codes to make it easier for you. But don’t wait too long… these may have a time limit or item restriction (included in your voucher details). Meaning it’s best to put the ‘petal’ to the metal and spoil your someone right away! Individual voucher details can be viewed in the Voucher Wallet.

Refund Wallet – This wallet holds all the money refunded to you from past orders. You can use these credits sitewide, on almost any spoil! And these credits will not expire either, meaning you can take your time to plan the perfect gift.

Why was I refunded in the form of NetFlorist Customer Credits?

We wanted to find a way to allow our customers to spoil their loved ones instantaneously, which is why we created the NetFlorist Customer Credits. NetFlorist Customer Credits won’t expire and can be easily redeemed on the basket summary page during the checkout process, or on your profile page.

How do I redeem Customer Credits?

You can redeem your NetFlorist Customer Credits one of two ways: on your profile page, or the basket summery page during the checkout process. Happy gifting!

What can I redeem my Customer Credits on?

NetFlorist Credits Anything you want to (on our site)! NetFlorist Customer Credits are accepted sitewide and can even be used on exclusive floral specials and discounted items. Whether you are looking to wow your nearest and dearest with an incredible birthday gift, or send them a bouquet of congratulatory florals, your NetFlorist Customer Credits will ensure your order will be as easy as picking wildflowers.

Vouchers – Vouchers are subject to their own terms and conditions and may hold certain limitations or restrictions. Please visit your Voucher Wallet to read about individual voucher conditions.

How do I transfer my NetFlorist Credits to Rands?

If you would prefer for the refund to be deposited into your bank account, please contact us with your bank account details and proof of order at [email protected] and we will assist.

Note that complimentary credits cannot be converted to Rands. 

My question was not answered?

If we were unable to answer your question, please contact one of our friendly staff members at [email protected], or call us on 087 135 0005/0861 300 600. Otherwise, you can read our full terms and conditions for NetFlorist Credits here!

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