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Gift frequently asked questions

Gift frequently asked questions

All your queries about our awesome gift range answered

Where did all your Jinger Jack products go?

They’re still right here on our site. Jinger Jack has changed its name to ZEMP. You’ll still be able to get all the exquisite high-quality leather products you want through NetFlorist, all that’s changed is the name.

Why doesn’t my leather product doesn’t look like the picture?

Leather is a natural product, this means it will have slight variations and imperfections and its colour may potentially differ from product to product. These variations are what makes leather so special as no two people can ever own exactly the same leather product; yours is unique! If you feel your product is significantly different from the image or damaged in any way, please feel free to contact our customer service.

Why doesn’t my wooden product look like the picture?

We may be excellent florists, but even we can’t control the way the grain of a tree’s wood develops. Wood is an all-natural product, which means slight variations occur between products. These differences give wooden products character and authenticity. When we add any type of personalisation onto wooden products the exact colour and consistency of the engraving will vary depending on the grain of wood.

Why are the edges of my slate product not straight?

Slate is not a man-made product so variations may occur from product to product. Your slate product has imperfect edges because of the mining methods used.

My stone gift doesn’t look like the picture, why?

Stone is a natural product, this means it will have slight variations and imperfections and its colour may potentially differ from product to product. These variations are what makes the gift so special as no two people can ever own exactly the same product; yours is unique!
Picture of Arrangement of Cream Roses! Arrangement of Cream Roses R 379.95
Next delivery; Today
Shop Now Roses arranged in ceramic pot. A stylish statement gift, guaranteed to make an impact. Code: NETEA1
Picture of Vibrant Flower Gift! Vibrant Flower Gift R 349.95
Next delivery; Today
Shop Now Say thank you, congrats, happy birthday or anything else for that matter with this cheerful bouquet of mixed bright flowers... Code: NETBQ001
Picture of Rosey Red Rose Delight! Rosey Red Rose Delight R 1199.95
Next delivery; Today
Shop Now Romance the pants off the one you love by sending them this romantic arrangement. Made up of 24 striking red roses and ruscus... Code: NETSP2230
Picture of Rock The Daisies Vase! Rock The Daisies Vase R 199.95
Next delivery; Today
Shop Now Rock The Daisies Vase Code: NETSP370-4
Picture of Guilty Pleasures Cupcake Variety! Guilty Pleasures Cupcake Variety R 249.95
Next delivery; Fri, 26 Apr
Shop Now Guilty Pleasures Cupcake Variety Code: CCUP027
Picture of Lilies in Craft Paper! Lilies in Craft Paper R 299.95
Next delivery; Today
Shop Now Asiflorum lilies are a cross between asiatic and trumpet lilies, making them a real sight to behold. Surprise someone near... Code: NETSP289
Picture of Rosey Revenge Bouquet! Rosey Revenge Bouquet R 299.95
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Shop Now A floral display of mixed roses in cellophane, beautiful bouquet to send to someone special. Code: NETNV006-1
Picture of Flower and Fresh Fruit Basket! Flower and Fresh Fruit Basket R 399.95
Next delivery; Today
Shop Now Flower and Fresh Fruit Basket Code: NETD35
Picture of Personalised Doughnuts 1 to 9 Letters! Personalised Doughnuts 1 to 9 Letters R 249.95
Next delivery; Fri, 26 Apr
Shop Now What sweeter way is there to send a message to a friend or family member than with doughnuts? The Bakery is proud to bring... Code: DON100
Picture of Thank You Cookie Tin ! Thank You Cookie Tin R 299.95
Next delivery; Fri, 26 Apr
Shop Now Take time to be kind and say thank you! With this Thank You Cookie Tin, you cannot go wrong! Made up of 10 delicious and... Code: CCT005
Picture of Mini Phalaenopsis Orchid in Wrapping! Mini Phalaenopsis Orchid in Wrapping R 199.95
Next delivery; Today
Shop Now A gift of longevity and elegance, this Phaleanopsis Orchid makes for a stunning and thoughtful gift for a friend or loved... Code: NETPL488
Picture of Rainbow Temptation Macaroon Combo Box! Rainbow Temptation Macaroon Combo Box R 199.95
Next delivery; Fri, 26 Apr
Shop Now If you love someone as much as the French love their macaroons then this is the perfect gift to spoil your special person... Code: CMAC005
Picture of Mixed Pink Basket Display! Mixed Pink Basket Display R 449.95
Next delivery; Today
Shop Now Spoil a loved one with a mix of pink flowers which are beautifully arranged in a woven basket. This classic gift idea is... Code: NETSP821
Picture of Lilac Passion Bouquet! Lilac Passion Bouquet R 299.95
Next delivery; Today
Shop Now Lilac Passion Bouquet Code: NETSP2540
Picture of Cerise Roses in a Vase! Cerise Roses in a Vase R 399.95
Next delivery; Today
Shop Now A floral display of cerise roses in a glass vase, this arrangement is available in 12, 24, 36 or 48. Surprise a girlfriend... Code: NETSP619
Picture of Bunch Of Red Roses in Craft Paper! Bunch Of Red Roses in Craft Paper R 299.95
Next delivery; Today
Shop Now It has been said that love is like a red rose. If you are looking to show your romantic feelings to a special someone... Code: NETSP309
Picture of Plant with Flower Arrangement in a Basket! Plant with Flower Arrangement in a Basket R 449.95
Next delivery; Today
Shop Now A gift with longevity, this woven basket has a pot plant and flowers, making this gift suitable for men or women no matter... Code: NETC23
Picture of Pretty In Pink Lilies and Cerise Roses in a Vase ! Pretty In Pink Lilies and Cerise Roses in a Vase R 399.95
Next delivery; Today
Shop Now Send this perfect, pink arrangement of pink lilies and cerise roses in a vase to your friend or colleague as a thoughtful... Code: NETSP723
Picture of Colour Burst Bouquet! Colour Burst Bouquet R 299.95
Next delivery; Today
Shop Now Colour is the name of the game with this gorgeous bouquet of mini gerberas, sprays, roses, and golden rods. Displayed in... Code: NETSP1295
Picture of Lovely Lilies! Lovely Lilies R 299.95
Next delivery; Today
Shop Now Bouquet of fragrant white St. Joseph lilies. Always seen as classic, they make a wonderful good-for-all-purposes gift. Code: NETBQ008
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