A Division Of
Call us on:
087 135 0005

Weekdays 08:00 to 17:00
Saturdays 08:00 to 12:00

Live Chat

(When agents are available)

or click here for
our contact numbers
Email us on:
[email protected]

We saved your Basket!

It seems that your last checkout was interrupted on the payment page. We saved your basket items (including delivery details) into your Favourites as: Basket

Gift frequently asked questions

Gift frequently asked questions

All your queries about our awesome gift range answered

Where did all your Jinger Jack products go?

They’re still right here on our site. Jinger Jack has changed its name to ZEMP. You’ll still be able to get all the exquisite high-quality leather products you want through NetFlorist, all that’s changed is the name.

Why doesn’t my leather product doesn’t look like the picture?

Leather is a natural product, this means it will have slight variations and imperfections and its colour may potentially differ from product to product. These variations are what makes leather so special as no two people can ever own exactly the same leather product; yours is unique! If you feel your product is significantly different from the image or damaged in any way, please feel free to contact our customer service.

Why doesn’t my wooden product look like the picture?

We may be excellent florists, but even we can’t control the way the grain of a tree’s wood develops. Wood is an all-natural product, which means slight variations occur between products. These differences give wooden products character and authenticity. When we add any type of personalisation onto wooden products the exact colour and consistency of the engraving will vary depending on the grain of wood.

Why are the edges of my slate product not straight?

Slate is not a man-made product so variations may occur from product to product. Your slate product has imperfect edges because of the mining methods used.

My stone gift doesn’t look like the picture, why?

Stone is a natural product, this means it will have slight variations and imperfections and its colour may potentially differ from product to product. These variations are what makes the gift so special as no two people can ever own exactly the same product; yours is unique!
All contents Copyright © NetFlorist.co.za We accept MasterCard, Visa, PayPal, eBucks, American Express, EFT, SID, Diners Club International, Setcom, Discovery Miles and Debit Card
Subscribe to our mailing list
Please enter your email below to subscribe and receive your voucher: