Job Title: Stock Controller
Department: Stock
Location: Cape Town
Job Type: Permanent Position
Job Level: Mid
Job Summary:
We are based in Parow Industrial and are looking to hire someone with previous experience in stock. Due to the location of the offices, the ideal candidate should reside within the Parow, Elsies Rivier, Goodwood, Bellville and Belhar area. This role is ideal for a multi-tasker as you will be required to perform several duties and responsibilities not limited to but including:
Work Area Maintenance & Safety:
Maintain a clean and safe work environment, adhering to established safety protocols and guidelines. Promote a culture of safety awareness among colleagues and actively participate in maintaining a hazard-free workplace.
Support In General Duties & Production:
Assist with various general duties, including providing support to temporary florists, ED/RA production, and other production tasks as needed. Collaborate effectively with team members to ensure smooth workflow and production processes.
Load Picking, Pulling & Dispatch:
Assist in the accurate picking, pulling, and dispatching of stock in alignment with established procedures. Contribute to the timely movement of goods to meet production and delivery requirements.
Substitutions & BOM Error Management:
Handle all substitutions and address BOM error reports within your assigned department. Ensure prompt resolution of issues and maintain accurate documentation of actions taken.
Office Equipment Operation:
Proficiently operate standard office equipment necessary for your tasks. Utilize equipment effectively to support administrative and operational functions.
Goods Handling & Storage:
Safely and correctly store, label, and secure goods within the warehouse, optimizing space utilization. Maintain an organized inventory arrangement to facilitate easy access and retrieval.
Fulfil all administrative duties related to your assigned department accurately and within specified timelines.
Contribute to the efficient flow of documentation and information within the department.
Receiving & Discrepancy Reporting:
Verify received stock against delivery notes and promptly communicate any discrepancies to the manager and head office. Ensure that discrepancies are documented and addressed with attention to detail.
Inventory Management & Counts:
Perform daily inventory spot checks and counts to uphold inventory accuracy. Engage in daily self-maintenance and merchandising tasks to maintain a presentable inventory appearance.
Accurate Inventory Handling:
Execute inventory counts with precision to maintain accurate stock levels. Strive for excellence in inventory accuracy to support optimal operational efficiency.
Invoice Processing & Variances:
Upload and process invoices and transfers accurately and within established timeframes. Assist in investigating and addressing inventory variances to ensure data integrity.
Floral On/Off Action Process:
Attend to and maintain the floral on/off action process to sustain online sales and address stock availability challenges daily. Collaborate with relevant teams to ensure optimal stock levels and accurate online representation.
Pastel Data Capture & Variance Processing:
Capture and process count variances in Pastel before daily deadlines to uphold up-to-date and accurate inventory records. Ensure timely and accurate data entry to maintain data integrity.
Wastage Processing:
Capture and process daily wastages before the end of the day to maintain an accurate and updated inventory database. Contribute to minimizing inventory discrepancies through accurate wastage processing. Full training for this position will be provided.
Requirements:
- Reliable with good time management.
- Must be able to work shifts, weekends and night shifts over occasions when rostered.
- Able to work overtime when required.
- Reliable mode of transport to and from work.
- Computer literate (Excel, word, google sheets, etc.)
- Good phone etiquette.
- Strong verbal and written communication skills.
- Attention to detail and able to follow managers instructions.
- Able to take initiative when required.
- You must be friendly, a hard worker and able to work in a team and alone.
This is not a desk position, and the role will require you to be on your feet and able to perform multiple tasks when operationally necessary. This role reports to the stock supervisor.
Package & Remuneration: Further details of the package will be provided upon interview.
Starting date: as soon as possible.
To apply, please submit your CV to: [email protected] Starting date: as soon as possible..
Job Title: Customer Service Representative
Department: Inbound Call Centre
Location: Midrand, Gauteng
Job Type: Temporary position
Job Summary:
We are seeking a Temporary Customer Service Representative to join our inbound call centre team. As a Customer Service Representative, you will play a crucial role in managing and retaining business by providing exceptional customer service and resolving queries effectively. This is a temporary position for an occasion.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide excellent customer service by actively listening to customers' needs and concerns
- Identify and resolve customer issues, ensuring customer satisfaction
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with team members to achieve individual and team goals
- Stay updated on product knowledge and company policies to provide accurate information to customers
Requirements:
- Previous experience in a call centre or customer service role is a must
- Excellent listening skills and ability to empathize with customers
- Strong problem-solving skills to effectively address customer concerns
- Proficient in written and verbal communication
- Ability to multitask and work in a fast-paced environment
- Detail-oriented with good organizational skills
- Flexibility to work on occasion-based schedules
We offer competitive compensation and a supportive work environment. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
To apply, please submit your CV and a brief cover letter highlighting your relevant experience to: [email protected] .
Job Title: Front Desk Customer Service Person
Location: Durban
Job Type: Temporary Position
Job Description:
NetFlorist Durban is currently looking for a Temporary Front Desk Customer Service Person. In this role, you will be a vital part of our team, responsible for providing exceptional customer service and effectively managing various aspects of customer interactions. This is a temporary position for specific occasions.
Responsibilities:
- Handle most customer queries from the Customer Care department
- Contact clients to verify addresses if incorrect on the Master Product Availability (MPA) system
- Communicate with clients regarding substitutions when stock is unavailable
- Assist in temporary driver recruitment
- Train all temporary drivers who are recruited
- Clear the previous day's dashboard in the morning if necessary
- Strive to achieve hub targets, including dispatch efficiency, error reporting, and minimizing temporary driver usage
- Assist in pulling loads during the day
- Manage all substitutions in the system
- Perform Front Desk administrative duties in case of leave or days off by another team member
- Monitor drivers during the day who are not communicating or have delivery issues
- Assist with Front Desk floral duties during the leave or days off of another team member
- Open and close the hub when required
- Undertake all Front Desk duties when working on weekends
Requirements:
- Previous experience in a customer service role is a must
- Excellent communication and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Flexibility to accommodate occasional schedules
- Proficiency in written and verbal communication
To apply, please send your CV to: [email protected].
Job Title: Technical Machine Operator
Department: Personalisation Printing Department
Location: Cape Town
Job Type: Temporary Position
Job Level: Mid
Job Summary:
We are looking for a proactive self-motivated individual to join our print team. The ideal candidate should work well under pressure, be skilled in managing print materials and have experience with various printing machines and equipment. Under general supervision, the position operates various machines to produce print jobs according to specific instructions as outlined in the request sheet, from start to finish. Responsible for helping maintain the efficient running of the print department by ensuring the print orders are executed according to established timeframes, consumable supplies are amply stocked and machines are properly maintained. Review, prioritize and submit print requests according to complexity and urgency. Ensure that the output is quality checked and accurately meets the instructions as submitted by customers. Using printer software, create artwork batched files for print-on-demand orders. Willingness to work overtime and shifts is an essential prerequisite for the position as and when required.
Main duties & Responsibilities:
- Operating and maintaining various digital printing machines and branding equipment.
- Manage machine speed, monitor toner, colour, finish and adjust to maintain quality.
- Prepare, set up, change over and restart machines with new jobs as required.
- Prep all artworks into print-ready file formats for Manufacturing. (Artwork Editing)
- Maintain safety, quality, maintenance, and good manufacturing practices.
- Perform daily preventative maintenance on all Print Machines.
- Troubleshooting and resolving any printing issues that may arise.
- Read and understand a job ticket to ensure the correct product is produced according to specifications.
- Manage workflow effectively to ensure deadlines are met.
- Visually inspect product throughout the run for quality checks, registration, ink coverage, etc
- Inspect the finished product for quality and accuracy.
- Monitor and maintain inventory and consumables to reduce wastage.
- Following safety procedures and maintaining a clean work environment.
- Other duties as assigned.
Required Knowledge/Skills:
- Ability to read and interpret general instructions.
- Basic mathematical skills.
- You should be familiar with the operations of Machine & Software such as Digital Solvent, Sublimation UV Printers, Plotters, Trotec laser engravers, Heat press & Mug press machines, Adobe Suite programmes Ai, Photoshop, Raster links etc.
- Ability to manage multiple tasks and duties within the print department to ensure a high level of productivity and quality.
- Able to work with minimum supervision.
- Adequate verbal and written communication skills.
- Confident with getting work print-ready.
- High School Certificate.
- Computer literate.
- Previous experience as a print room operator will be an advantage.
- Good physical health.
- Knowledge of different print techniques and materials.
Remuneration:
- Negotiable depending on experience
Location:
- Cape Town (Training to be done in Midrand, Gauteng) or willingness to relocate from JHB to CPT.
Education level:
- High School Certificate / Diploma
Please submit CVs to: [email protected].
Job Title: Owner Driver/Operator
Department: Fleet
Location: Major City Centres
- Springfield, Durban
- Johannesburg- City Deep, Gauteng
- Parrow Industria, Cape Town
- Johannesburg (Northern areas)
Job Type: Permanent
Job Summary:
NetFlorist, a leading South African retailer specializing in gift deliveries, is seeking a motivated and self-employed owner-driver/operator to join our team as an independent contractor. We are committed to making every occasion special by delivering the right gift to the right person at the right time. As an owner-driver operator, you will play a crucial role in ensuring our customers' happiness and satisfaction.
Main duties & Responsibilities:
- Safely and efficiently operate your own vehicle to make timely deliveries of floral arrangements, gifts, and other merchandise to customers.
- Maintain a professional and friendly demeanour when interacting with customers during the delivery process.
- Ensure the accurate and secure handling of all packages to guarantee the integrity of our products.
- Adhere to all traffic laws, safety regulations, and company policies.
- Keep records of deliveries, expenses, and vehicle maintenance.
- Collaborate with our dispatch team to coordinate daily routes and schedules.
- Deliver 10-15 orders at a time, with the option of delivering multiple loads.
- Adhere to existing schedules; you will be required to be at the hub at 6:00 on a daily basis.
- Responsible for all vehicle and operating expenses (fuel, repairs, maintenance, data, insurance, etc.)
- Responsible for maintaining vehicle cleanliness. The vehicle will be subject to inspection.
Required Knowledge/Skills:
- Valid driver's license.
- Smartphone to use our delivery application.
- Own a reliable and well-maintained vehicle suitable for delivery purposes.
- Excellent time management and organizational skills.
- Strong interpersonal and communication skills.
- Ability to work independently and make quick, on-the-spot decisions.
- Prior experience in delivery or courier services is a plus.
Additional Information:
- Competitive compensation package with potential of earning up to R23 000 per month.
- Opportunity to be part of a dynamic team at a well-established South African retailer.
- Supportive company culture that values teamwork and customer satisfaction.
- Training will be provided, including training of how to use the Driver Application.
- Wait to hear from us regarding your confirmed days and times.
Applications:
To apply to the driver owner/operator position, please send your CV, driver's license, vehicle make and registration, ID number, and your contact details to the relevant hub.
To apply to Springfield, Durban: [email protected].
To apply to Johannesburg-City Deep: [email protected].
To apply to Parrow Industria, Cape Town: [email protected].
To apply to Johannesburg (Northern areas): [email protected].
Temporary Staff
Department: Print Production (Machine Operators & Layout Artists)
Location: Midrand
Required Knowledge / Skills
Some of the top skills you will need include:
- Ability to read and interpret general instructions on job tickets.
- Must be computer literate with design skills in Adobe Illustrator.
Minimum Requirements
- Must have Print Production experience on machine operating minimum of 2 years
Remuneration & Hours
- R265 per day (excluding overtime)
- Standard shifts – 6am to 6pm / 4 days a week (excluding overtime)
Send CV to:
[email protected] or [email protected]
