Substitution policy

Make it fresh and beautiful!

Substitution policy

Our grower and preferred florists will use only the freshest flowers, and will make substitutions depending on seasonal and regional availability.

Therefore an exact replica of any of the designs shown is not always possible and cannot be guaranteed. You are however assured that, should certain flowers be unavailable at the time of the order, the nearest equivalent will be used.

Paying careful attention to overall shape, size, style, and colour combinations. In the unlikely event that the order delivered does not meet your expectations, kindly contact us on care@netflorist.co.za where your complaint will receive immediate attention.

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Latest Feature NetFlorist is voted Best of Joburg 2011!We're delighted to have won the award for Best Florist 2011.
Latest Feature "Hi There I would like to thank you so much for your excellent service. It is an experience worth talking about. Well done to you and your team. Regards " Kiki Skourmallas23 Jul 2011
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Substitution policy

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NetFlorist.co.za is SA's largest flower and gifting service.  All flowers are arranged to be delivered the same day if ordered before 12 noon.  Gift deliveries vary depending on area.  A 100% guarantee is offered on all our flowers, gifts and roses.  Flowers and gifts are delivered throughout the world and in South Africa, including main centres like Johannesburg, Pretoria, Durban, Cape Town, Bloemfontein, Port Elizabeth, Pietermaritzburg as well as all other centres and towns.  We cater for all occasions like Valentines Day, Mother's Day, Father's Day, Christmas, Secretaries Day, Birthdays, Anniversaries and more.  If you are looking for the highest quality flowers and gifts in South Africa, you have come to the right place.